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XtraderFX - feedback and comments

Discussion in 'Off Topic Discussion' started by thatguyjohn, Jun 11, 2018 at 7:16 AM.

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  1. thatguyjohn

    thatguyjohn Beginner

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    has anyone had dealings with Xtraderfx ? I invested by mistake with them and want to know what to expect
     
  2. PeteRoss

    PeteRoss Beginner

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    just recently deposited with them. I think so far its going okay. I'm just worried about all the docs they want for verification its too much private info.
     
  3. to.trade.or.not.to.trade

    to.trade.or.not.to.trade Beginner

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    What kind of documents do they require ?
     
  4. PeteRoss

    PeteRoss Beginner

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    Please provide the following documents within 13 days after your first deposit:
    • A color copy of a valid government issued photo ID (e.g. passport, driving license or ID card).
    • A color copy of a utility bill (e.g. water, electricity, or gas) or bank statement. This document should contain your name, address, and date of issue (must be no older than 3 months).
    • A color copy of the front side of the credit card used to fund the account. Please make sure to leave the first 6 and last 4 digits of the credit card number exposed along with the name and date of expiry. For your own security, please hide the middle digits.
    • A color copy of the back side of the credit card used to fund the account. Please make sure to leave the first 6 and last 4 digits of the credit card number exposed, along with the name, date of expiry and signature (please make sure to sign the back of the credit card on the appointed signature strip). For your own security, please hide the middle digits and the CVV code (the 3 digit security code).

    This is the copy-pasted content of the email I received
     
  5. to.trade.or.not.to.trade

    to.trade.or.not.to.trade Beginner

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    It's the standard paperwork that any trading platform requires. It's that big of a deal
     
  6. xyzzy

    xyzzy Master of None Staff Member Super Admin

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    While I have seen requirements like utility bills before, I personally think it's a little excessive. But I guess you do need to prove where you live for tax purposes of course.
     
  7. to.trade.or.not.to.trade

    to.trade.or.not.to.trade Beginner

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    It's an AML(anti money laundering) requirement as well.
     
  8. thatguyjohn

    thatguyjohn Beginner

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    yeah.. when i asked how to withdraw my money the support agent told me the same about the docs. I sent everything and rquested a withdrawal in their T&C it says within 5 business days I'll be refunded
     
  9. to.trade.or.not.to.trade

    to.trade.or.not.to.trade Beginner

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  10. thatguyjohn

    thatguyjohn Beginner

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    No, I have not traded at all. Does this matter when you are withdrawing ?
     
  11. X_highlander_X

    X_highlander_X Beginner

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    @thatguyjohn If there are open positions you may not be able to, but in your case is okay. However if you dont need the money and if the withdrawal is not approved yet i strongly advise to cancel it and start trading because they give you a lot of good oportunities . I also am a novice adn deposited without knowing much about crypto and trading but my account manager Randy persueded me to start with him and not withdraw and i am very glad i listened. So far i have made about 200 eur profit
     
  12. thatguyjohn

    thatguyjohn Beginner

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    Maybe in the future right now i need the money asap ..
     
  13. PeteRoss

    PeteRoss Beginner

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    @thatguyjohn I strongly suggest you do .. there aren't many platforms that give such good returns and services
     

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